Tenant guide

Tenancy Deposit Rules in the UK 2026: Protection, Disputes & Getting It Back

Reviewed by a qualified UK housing solicitorUpdated: May 2026

Sources: GOV.UK, Shelter England, NRLA, Citizens Advice

Reading time: ~10 min

Law changed 1 May 2026 — this page reflects current rules.

Tenancy deposits in England are capped, must be protected in a government-approved scheme within 30 days, and come with free dispute resolution. Getting any of this wrong blocks a landlord from serving a Section 8 notice.

How Much Can a Landlord Charge for a Deposit?

Under the Tenant Fees Act 2019, the maximum deposit is 5 weeks' rent where annual rent is under £50,000, or 6 weeks' rent above that. A separate holding deposit is capped at 1 week's rent and must usually be returned or credited within 15 days.

The Three Government-Approved Deposit Schemes

Landlords must use one of three approved schemes. Two models exist: custodial (the scheme holds the cash for free) and insured (the landlord keeps the cash and pays an insurance fee).

SchemeCustodialInsuredWebsite
DPS (Deposit Protection Service)FreeYesdepositprotection.com
mydepositsYesYesmydeposits.co.uk
TDS (Tenancy Deposit Scheme)YesYestenancydepositscheme.com

The 30-Day Protection Rule

Within 30 days of receiving the deposit, the landlord must protect it and provide the tenant with 'prescribed information' — the scheme details, the amount, the property, and how to apply for the deposit back.

What Happens If Landlord Doesn't Protect the Deposit?

The tenant can apply to the county court for a penalty of 1× to 3× the deposit amount. The landlord cannot serve a valid Section 8 notice on most grounds until protection is sorted (anti-social behaviour grounds are an exception).

End of Tenancy — How to Get Your Deposit Back

Deductions can be made for damage beyond fair wear and tear, unpaid rent, and unpaid bills you were responsible for. They cannot be made for tired carpets, faded paint, or wear consistent with the length of tenancy.

Deposit Disputes — Step by Step

Every scheme offers free Alternative Dispute Resolution (ADR). It is paper-based and binding if both parties accept.

  1. Move out and provide a forwarding address.
  2. Landlord proposes deductions in writing.
  3. If you disagree, ask for evidence (inventory, photos, invoices).
  4. Raise a dispute with the scheme within their deadline (usually 3 months).
  5. An independent adjudicator decides — typically within 28 days.

Frequently asked questions

What is a tenancy deposit scheme?+

A government-approved service that safeguards your deposit and provides a free dispute service at the end of the tenancy.

Can my landlord keep my deposit for cleaning?+

Only if the inventory shows the property was cleaner at check-in than at check-out, beyond reasonable wear. Routine end-of-tenancy cleaning is no longer a default deduction.

What is fair wear and tear?+

Reasonable deterioration over the tenancy length and number of occupants — for example, faint marks on walls, lightly worn carpet in hallways, or sun-faded fabrics.

How long does a deposit dispute take?+

Typically 28 days from when both sides have submitted evidence. The decision is binding.

Can I get my deposit back if I leave early?+

Yes, subject to deductions for any rent owed during the notice period and any agreed early-surrender terms.

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Disclaimer: This guide is for information only and does not constitute legal advice. Always consult a qualified solicitor for your specific situation.